Shipping policy
Thank you for shopping with RUFE. Below you will find all information regarding processing and shipping times.
Order Processing
All orders are processed within 1–3 business days.
Once your order is shipped, you will receive a confirmation email with your tracking number.
Shipping Times
Our standard international shipping typically takes:
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2–3 weeks to most destinations
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In some cases, due to customs, seasonal volume, or carrier delays, delivery may take up to 4 weeks
These time frames are normal for international logistics, especially during peak shopping seasons.
We always work to ensure your package arrives as quickly as possible.
Tracking Information
Tracking updates may take several days to appear, especially while the package is in international transit.
This is completely normal.
If your tracking has not updated for a few days, it does not mean the package is lost—most carriers update once the shipment reaches a new checkpoint.
Lost or Delayed Packages
If your order has not arrived after 30 days, please contact us at:
📧 shoprufe.help@gmail.com
We will investigate your shipment and assist you with the next steps.
Incorrect Address
Please ensure that your shipping address is correct at checkout.
RUFE is not responsible for delays or lost shipments due to incorrect or incomplete addresses.
Customs & Duties
Customs fees, import taxes, or additional charges may apply depending on your country and are the responsibility of the customer.
Questions?
If you have any questions about your order or shipping, contact our support team:
📧 shoprufe.help@gmail.com
We’re here to help.